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We always strive for our customers to have the highest possible uptime of the machines supplied by us in combination with the lowest possible maintenance costs. We offer various options to achieve this depending on your service request and the possibilities in your own organization. This varies from support by phone and preventive maintenance to 24/7 consignment services and spare part monitoring. We capture agreements with regard to the service provided (agreed services, rates and response times) in a service level agreement.

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